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Operation and Quality management

Business Excellence Journey using Hoshin Kanri and TQM principles

A journey of 1000 miles begins with a single step. But the key requirement is long-term commitment, Vision, Mission and Strategies. We guide organizations in development of Vision, Mission and Strategies. Deployment of Strategies is done through process called Hoshin Kanri OR Policy Deployment.
Policy Deployment is a systematic method of focusing an organization on critical breakthrough areas by planning, implementing and reviewing improvement activities. Policy deployment has its origin in Japan where it is known as Hoshin Kanri. The word hoshin means "shining metal" or magnet. The work Kanri means "management". Hence Hoshin Kanri, literally means Management of Direction or Management For Objectives.
In this process long term vision is converted in to mid term strategies and Annual goals. Later they are further translated in to quarterly, monthly , weekly and daily goals. The deployment covers from top management up to the lowest level in an organization. This will ensure high degree of synchronization of all functions and processes. To support this we implement other systems such as:

  • Education and Training
  • Education and Training
  • Kaizen
  • Management Systems for standardization
  • Total Employee Involvement

Value Added Quality Management Systems

Quality Management systems acts as foundation for Business Excellence. While some organizations demonstrate "performance oriented compliance" many of the organizations still satisfied with document oriented compliance. Mastro Lee lab developed 3 level of maturity models to help organization to move from document oriented compliance to performance oriented compliance

Lean implementation in Manufacturing, Apparel and Service Industries

Lean is a powerful concept pioneered by Toyota, which is now practiced by many organizations as a philosophy for Business Excellence. Both Six Sigma and Lean are adopted as strategies to achieve Business goals in most of the organizations.
Lean exposes waste and non-value adding activities in the organization and Six Sigma helps to reduce variation in the process. Together they help organizations to significantly improve their bottom-line results and satisfy employees and customers. In a typical organization less than 5% activities are value added!!! Rest of them are non-value added and increases product cost.
We have two strong approaches for lean implementation

  • Use of value stream approach: Focus on big picture and to avoid isolated improvements
  • Development of 100 % employees on lean: To build lean culture for sustaining results

Six Sigma Consulting

We recommend use of Six Sigma to solve chronic problems after building a strong foundation through TQM and lean principles. Otherwise many Six sigma projects end addressing basic issues like 5S, flaws in Quality Management systems etc.

Six Sigma is a mindset not just statistics

"I am solution finder” is a 32 hour problem solving program designed for all level of employees including manufacturing and service. This covers problem solving and basic 7 tools. This Japanese method helps to identify, analyse and solve the work place problems using systematic methodology. 80 % of day to day problems can be solved using this methodology. Only 20 % of problems which are chronic in nature (after screening through Quality Management systems) take Six Sigma rout. 1 days Yellow belt, 4 days Greenbelt and 8 days Black-belt courses enable people to solve chronic problems which are not able to solve through Quality Management systems OR "I have solutions"

TPM ( Total Productive Maintenance) Consulting

What: TPM is a culture that focuses on improving the effectiveness of the plant, equipment and processes through the empowerment of PEOPLE

How: Using 8 pillar model and methodology as suggested by JiPM.
Duration(Scope): We will help for min 2-3 years ie. till beginning of realization OR achievement of TPM excellence award from JiPM.
Benefits: Improvements in PQCDMS* results. Cultural transformation. Total employee involvement. Organizations can go ahead of competition and build a recession proof business
*PQCDMS – Productivity, Quality, Cost, Delivery, Moral, Safety

Company X production system design

What: Designing a customized production system like Toyota Production System, Ford Production system to suit your business model
How: Using our 7 Step process
Duration(Scope): 1 years, Design- Validate-Run- Sustain and improve
Benefits: Robust systems to suit business requirements. Achievement of expected financial and growth results



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